Shipping
SHIPPING
Every LUPARA order is prepared with care before leaving us.
ORDER PROCESSING
Once your order is successfully placed, you will receive an order confirmation at the email address provided during checkout.
When your order has been dispatched, tracking information will be shared where available.
DELIVERY
Delivery times may vary depending on your location, courier availability, and other circumstances outside our control.
The estimated delivery information available during checkout should be used as the latest reference for your order.
TRACKING
If tracking is available for your shipment, you will receive the tracking details once your order has been dispatched.
Please allow some time for tracking information to become active after receiving your dispatch confirmation.
INCORRECT SHIPPING INFORMATION
Please make sure your delivery address and contact information are correct before completing your order.
If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has entered processing or has been dispatched.
DELIVERY ISSUES
If your order appears delayed, lost, or arrives damaged, please contact us with your order number and relevant details so our team can review the issue.