LUPARA Shipping Policy

Last updated: August 2026

Thank you for shopping with LUPARA. This Shipping Policy explains how orders placed through our website are processed, dispatched, delivered, and tracked.

SHIPPING REGION

LUPARA currently ships across India only.

International shipping is not available at this time.

ORDER PROCESSING & DISPATCH

Orders are normally processed and dispatched within 1 day after successful payment confirmation.

Orders placed on public holidays or during exceptionally high-volume periods, such as new product drops or promotional events, may require additional processing time.

Once your order has been dispatched, you will receive shipping or tracking information where available.

DELIVERY TIME

After dispatch, orders are generally delivered within:

2–4 days

Delivery times are estimates and may vary depending on your location, courier operations, public holidays, weather conditions, or other circumstances outside LUPARA's reasonable control.

Remote or less-accessible locations may occasionally require additional delivery time.

SHIPPING CHARGES

Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.

Any free-shipping promotions will be subject to the terms displayed on the LUPARA website at the time of purchase.

ORDER TRACKING

Once your order has been shipped, tracking information will be provided where tracking is available.

Please allow some time after receiving your tracking details for the courier's system to update.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an incorrect or incomplete address after placing your order, please contact LUPARA as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has been processed or dispatched.

LUPARA cannot be held responsible for delivery issues caused by incorrect or incomplete information provided during checkout.

FAILED DELIVERY

If delivery cannot be completed because of an incorrect address, unavailable recipient, refused delivery, or another customer-related reason, the shipment may be returned to LUPARA.

If reshipping is requested and available, additional shipping charges may apply.

DELAYED ORDERS

Although most orders should arrive within the estimated delivery timeframe, occasional courier delays may occur.

If your order has not arrived within the expected timeframe, please contact us with your order number so we can review the available tracking information.

LOST SHIPMENTS

If you believe your order has been lost during transit, contact LUPARA Customer Support with:

• Your full name
• Order number
• Shipping address
• Tracking number, if available

We will review the shipment information and assist with the appropriate next steps.

DAMAGED OR INCORRECT ORDERS

If your package arrives damaged or you receive an incorrect item, contact us as soon as possible.

Please provide your order number, details of the issue, and clear photographs of the package or product where applicable.

Our team will review the request and provide further instructions.

ORDER CANCELLATIONS

If you need to request a cancellation, please contact us as soon as possible after placing your order.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Approved cancellations and refunds will be handled according to the LUPARA Refund Policy.

CONTACT US

For questions regarding shipping, tracking, or delivery, contact:

LUPARA Customer Support
Email: lupara.co.inn@gmail.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.